Apple returneaza banii pentru achizitiile neautorizate de itemi in aplicatii


Apple a trimis un email utilizatorilor iTunes, oferindu-le sansa de a obtine o returnare a banilor pentru cumparaturile de itemi din aplicatii, prin completarea unui formular dintr-un link special.

Email-ul pare sa fie trimis utilizatorilor care au facut cumparaturi recente din App Store, iar Apple sustine ca achizitiile facut de catre un minor sunt eligibile pentru refund, si ca toate cererile trebuiesc submise pana pe 15 aprilie.

Dear iTunes account owner,

Apple is committed to providing parents and kids with a great experience on the App Store. We review all app content before allowing it on our store, provide a wide range of age-appropriate content, and include parental controls in iOS to make it easy for parents to restrict or disable access to content.

We’ve heard from some customers that it was too easy for their kids to make in-app purchases. As a result, we’ve improved controls for parents so they can better manage their children’s purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases.

Please follow the steps to submit a refund request:

Find your in-app purchase records. Check your email for iTunes receipts or use a computer to sign in to your iTunes account and view your Purchase History.

Use this link to submit your refund request to Apple.

Provide the requested information and enter “Refund for in-App Purchases made by a minor” in the Details section.

Apple will review your request and contact you via email about your refund status. All refund requests must be submitted no later than April 15, 2015.

Conform unui acord semnat in ianuarie intre Apple si US Federal Trade Commission, Apple se obliga sa returneze toti banii parintilor ai caror copii au facut achizitii neautorizate de itemi in aplicatii, totalizand 32 milioane de dolari. Apple a adaugat de asemenea un mesaj de avertizare in iOS 7.1, in care aminteste utilizatorilor de fereastra de 15 minute in care pot fi facute cumparaturi in aplicatie dupa ce a a fost introdusa parola.